CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...

In June 2026, Comcast announced its intention to separate into two independent, publicly traded companies: Comcast (the US cable business) and...

Low usage and take-up of satellite direct-to-device (D2D) services in the first year of commercial availability does not necessarily mean that the...

Nokia’s AI-native core strategy is supported by convincing use cases. Its solution announcements demonstrate the importance of addressing key...

Market-leading operators believe that the cloud-native transformation of their networks is a priority if they are to generate service revenue in...

Operators are increasingly focusing on home Wi-Fi services to avoid price-based competition and improve customer...

L’Union des Marques (UdM) a lancé, en septembre 2022, une communauté visant à réunir ses membres autour des...

English version Ce rapport, préparé par Analysys Mason à l’intention du groupe de réflexion The Good Advertising...

Operators in the Middle East and North Africa (MENA) have been revisiting the sub-brand model to grow their subscriber market shares and experiment...

Between 2021 and 2023, differences in customer satisfaction between the best and worst performing operators narrowed; differentiation is getting...