SMS is the primary channel for application-to-person (A2P) messaging, however third-party messaging apps utility is on the rise offering more...

Operators are bundling new AI services, such as ChatGPT and Perplexity, with their mobile plans as a way of defending ASPU. Learn more about selected...

Reports emerged in November 2024 that AT&T plans to shut down its NB-IoT network in 2025. This article explores AT&T’s motivation for...

Originally, the 700MHz band was envisaged as being suitable to provide additional 4G capacity. However, more recently, policy makers have been...

Results from our 1Q 2025 business survey indicate that operators have the potential to increase their share of the small and medium-sized enterprise...

Telecoms operators are facing ever-greater competition from low-cost competitors that offer a similar (and often better) basic product. However, many...

According to the latest edition of Analysys Mason’s submarine cable database, 17 new submarine cables became ready for service (RFS) in 2024,...

The demand for high-speed internet is continuing to surge and telecoms operators are increasingly turning to multi-gigabit tariffs to stay...

Between 2021 and 2023, differences in customer satisfaction between the best and worst performing operators narrowed; differentiation is getting...

Small businesses place a high value on access to local and personal interactions with suppliers. Some operators continue to use this as an effective...