Volatility across global trade and geopolitics, as well as rapid technological change, creates a complex array of risks and opportunities across the...

In this article, we use data from our 2021 consumer survey related to customer satisfaction and channel usage to assess whether taking fixed and...

2020 was a challenging year for many telecoms operators, even though the telecoms sector performed better than many others. The growth prospects for...

Major operators in the UK have adopted fixed price rises following Ofcom’s ban on mid-contract price rises announced in June 2024. This article...

Communications service providers (CSPs) have started their network API journeys by addressing anti-fraud and subscriber identity use cases, but many...

Telecoms operators worldwide have faced a period of rapidly rising operating costs due to increasing inflation, which has negatively impacted their...

The USA is a world leader in submarine cable connectivity, with 15% of all submarine cables making landfall within its borders. More than 340...

Many telecoms operators are exploring their future roles in the metaverse, motivated by its high revenue potential. This article outlines SK...

There is now evidence that cord-cutting represents a sustained trend in some developed markets, leading to a continuing decline in the number of...

The trend for many commercial enterprises is to develop more-agile strategies that use cloud and over-the-top (OTT) services and adopt an...