The relationship between data allowances, data usage and customer satisfaction is not straightforward. This report assesses the mobile data usage...

This report provides data and insights into the adoption of fixed–mobile convergence (FMC) and the penetration of FMC bundles among fixed...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...

The concept of the metaverse is entering mainstream conversation. This survey report focuses on consumers’ understanding of the metaverse. It...

The satellite direct-to-device (D2D) service market continues to progress at an extraordinary pace. Our space and satellite experts, Christopher...

This survey report examines consumer interest in satellite-based, direct-to-device messaging services beyond terrestrial network...

Telecoms operators face continuous competition-driven pressure to invest, which makes it challenging to achieve real revenue growth. Many are...

Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

Indications are that the mobile ecosystem is readying itself for widespread use of direct-to-device (D2D)...