Communications service providers (CSPs) must adopt service management and orchestration solutions and must transcend the limitations of distributed...
The network performance monitoring (NPM) space hit a record number of transactions in 2016 and M&A momentum in NPM is expected to persist, as...
Customer relationship management (CRM) solutions are becoming increasingly important to the operations of small and medium-sized businesses (SMBs);...
Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....
Communications service providers (CSPs) see the potential of generative AI such as ChatGPT for customer service functions and software development....
CSPs’ use of platform services means that telecoms application vendors’ products may no longer align with CSPs’ software...
Analysys Mason forecasts that communications service provider (CSP) spending on telecoms software solutions and services via non-traditional pricing...
This article discusses why NaaS providers should implement API-driven automation in their...
The internet is an integral part of our daily lives, enabling us to access and share content, to work and entertain ourselves. Beneath the surface...
This article summarises Analysys Mason’s predictions for how much small and medium-sized businesses (SMBs) will spend on technology in...
