This report uses our survey results to discuss how operators can effectively monetise high-speed fixed broadband packages and how improved speeds...

This report provides an analysis of the digital experience of smartphone users in Europe and the USA. It uses consumer survey data to analyse mobile...

This survey report focuses on how consumers engage with streaming (OTT) video services and how changes affect telecoms operators’ services and...

This consumer survey report presents details of gamers’ content usage and spend and how their gaming behaviour translates into predictable...

There is a growing need for MNOs to upgrade the cell site connections to fibre as cellular data traffic increases. This tracker presents data on the...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

Deploying network infrastructure in rural and remote locations to provide ubiquitous connectivity can be logistically challenging and expensive for...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...