This profile assesses IBM’s BSS products and services in the customer engagement sector. IBM is a global technology firm that offers business...
Growth in the automated assurance segment in 2022 has been driven by 5G standalone roll-outs as operators launched 5G, or prepared their systems in...
Between 2021 and 2023, differences in customer satisfaction between the best and worst performing operators narrowed; differentiation is getting...
Cloud service providers must evolve beyond data orchestration to become strategic enablers of scalable, cost-efficient geospatial intelligence as...
The tower industry was originally conceived as a straightforward telecoms real estate industry, but some innovative towercos have extended...
Internet-driven innovation is accelerating the transformation of the video and TV markets worldwide. As a result, we are seeing valuation...
Starlink and Kuiper are revolutionising consumer satellite broadband by offering high-speed internet to underserved areas. Some telecoms operators...
Many operators have adopted a limited approach to sustainability reporting and are focusing primarily on Scope 1 and 2 carbon emissions and energy...
This country report provides a comprehensive overview of Saudi Arabia's telecoms market, including KPIs and data on subscribers, penetration, revenue...
In this article, we discuss our benchmarking of operator edge strategies, which shows that the market is still at an early stages and there are...
