Operators are bundling new AI services, such as ChatGPT and Perplexity, with their mobile plans as a way of defending ASPU. Learn more about selected...
This article outlines the topics that will affect the consumer services market in 2025. It covers new areas including pricing strategy, approaches to...
There has been considerable M&A activity in the telecoms software market during the past year. In this article, we examine the drivers of M&A...
Most operators reported that the number of IoT connections grew by 15% or more in 2021. However, IoT revenue growth slowed down, according to data...
The small number of 5G standalone (SA) deployments to date suggests that these networks are not a top priority for most operators and that 2022 will...
Many telecoms operators are exploring their future roles in the metaverse, motivated by its high revenue potential. This article outlines SK...
This article considers how successful the incentive auction was and whether the approach used by the FCC is likely to be adopted in other countries...
WhatsApp revised the pricing of its application-to-person (A2P) messaging service, WhatsApp for Business, in July 2025. The new prices are lower and...
Liberalisation of the European telecoms market has repeatedly led to intervention by regulatory and competition authorities, to detect, punish and...
This article draws on findings from our recent case studies report 'Approaches to service propositions for the small office/home office (SOHO)...