This report highlights the role that observability plays in supporting communications service providers’ software...
The volume of application-to-person (A2P) messages is increasing worldwide because businesses are introducing mobile and digital channels to support...
Telecoms operators continue to invest in AI technologies to address pressing business and operational challenges. This tracker provides information...
TELUS aims to be a leading operator in terms of the use of AI, and the application of responsible AI principles is critical to this ambition. This...
Telecoms operators face continuous competition-driven pressure to invest, which makes it challenging to achieve real revenue growth. Many are...
The primary objective of implementing next-best action (NBA) and next-best offer (NBO) strategies is to use all the data that a CSP has access to to...
IP–optical convergence has been attractive to operators for a long time due to the possibility of increasing architectural flexibility and...
We assisted a North African operator in a FTTH roll-out...
Consumer brands Free and Sky are targeting the small-business market with low-priced offers. This article assesses their strategies and discusses the...
Supporting a client interested in creating an active network-sharing business in a key CIS...