Some OTT communications platforms are introducing premium service tiers to generate new revenue. These tiers may prove successful among ultra-loyal...

Digitising the customer experience is a strategic priority for most telecoms operators. However, only a few consistently report on their progress...

Acquisition activity offers insight into how vendors are evolving their customer engagement strategies in response to AI’s expanding influence...

ServiceNow has acquired logik.ai – a robust, artificial intelligence (AI)-powered configure, price, quote (CPQ) platform – with the...

Communications service providers (CSPs), developers and enterprises want to drive revenue from emerging Industry 4.0 use cases. New, powerful...

This country report provides a comprehensive overview of Denmark's telecoms market, including KPIs and data on subscribers, penetration, revenue and...

A year and a half ago, Virgin Galactic went public. Since then, the company has generated no “significant revenue”, nothing in the past two...

We predict that the UK is about to become one of Europe’s largest parcel locker nations. Hundreds of millions of pounds will be invested in the...

UnaBiz became the new owner of Sigfox in April 2022. The deal marks a significant change in how Sigfox operates and collaborates with other LPWAN...

Martin Scott (Principal Analyst) gave this presentation at Analysys Mason's 11th annual Telecoms Summit, originally broadcast on 11 October...