This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...
This survey report presents and analyses trends in the Swedish telecoms market. It covers fixed broadband, mobile and pay-TV...
This report provides key findings from consumer survey data from Canada and gives an analysis at the operator level. It covers fixed broadband,...
This report provides key findings from consumer survey data from Finland and gives an analysis at the operator level. It covers fixed broadband,...
This report provides key findings from consumer survey data from Poland and gives an analysis at the operator level. It covers fixed broadband,...
This briefing note summarises the context, approach and results of a study, commissioned by BT, to quantify the time and cost impact of reducing a...
Tom Rebbeck and Simon Sherrington discuss the recently announced Charter−Cox merger and its implications for US cable operators (cablecos) as...
A new report by Analysys Mason, sponsored by Google, examines the role of economics, policy and partnerships in alleviating the barriers to Internet...
Major operators in the UK have adopted fixed price rises following Ofcom’s ban on mid-contract price rises announced in June 2024. This article...
Analysys Mason recently published its European quarterly metrics 1Q 2025, covering 32 countries in Europe. This piece highlights major market...
