In this article, we use data from our 2021 consumer survey related to customer satisfaction and channel usage to assess whether taking fixed and...

Discover the market drivers and comprehensive telecoms market forecasts for Central and Eastern Europe and for 16 individually modelled...

This report provides a comprehensive forecast of around 360 mobile and fixed KPIs for Western Europe, individual country forecasts and...

This report focuses on operators’ core telecoms services in developed Asia–Pacific. It provides a comprehensive telecoms market forecast...

This report provides key findings from consumer survey data from Finland and gives an analysis at the operator level. It covers fixed broadband,...

This report provides key findings from consumer survey data from Canada and gives an analysis at the operator level. It covers fixed broadband,...

This survey report presents and analyses trends in the Swedish telecoms market. It covers fixed broadband, mobile and pay-TV...

This report provides key findings from consumer survey data from Poland and gives an analysis at the operator level. It covers fixed broadband,...

This briefing note summarises the context, approach and results of a study, commissioned by BT, to quantify the time and cost impact of reducing a...