This article analyses the surge of AI in the customer engagement segment since 2023 and discusses how telecoms companies are implementing AI...

This edition of the Spectrum Newsletter for up to the end of April 2023 highlights the spectrum auction activity in four regions...

Data center automation is becoming a strategic imperative for all communication service providers (CSPs) as a result of the increasing roll-out of 5G...

The purpose of this report is to provide a framework of the different e-commerce and social commerce business models in APAC (excluding China) in...

Analysys Mason’s Omar Bouhali talked to Orange Concessions's CFO Anne Loussouarn and Financing and Treasury Director Adrien Ollivier to explore...

This report provides market share data for communications service provider (CSP) spending on telecoms-specific monetisation platforms systems and...

Telefónica Tech’s recent analyst event demonstrated that the company is well-positioned to deliver long-term revenue growth. However, it...

Sustainability has become a high priority for SMBs since the outbreak of the COVID-19 pandemic. 46% of SMBs said they are more likely to purchase...

Operators' B2B revenue growth fell, on average, in 1H 2025. The operators that performed the best cited factors such as cloud, security and system...

Network slicing has primarily been a mechanism for telecoms operators to generate differentiated connectivity products and create new revenue...