Managing e-waste is costly and complex, and understanding industry progress in managing e-waste is blurred by limited and inconsistent operator...
Mobile service providers can use eSIMs to generate new sources of revenue and differentiate connectivity services on new features. The MVNO Honest is...
In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...
The viability of the traditional more-for-more strategy is coming under question because operators are unable to offer customers on unlimited plans...
Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....
Odido, Telefónica, T-Mobile USA and Vodafone have launched new eSIM-enabled services in 2025. eSIMs help operators to expand their addressable...
BT International’s focus on connectivity holds potential, but it is not yet clear whether BT will be one of the winners in the global...
Rich Business Messaging (RBM), the RCS-based business messaging product, offers more functionality than SMS and apps such as WhatsApp, but it has...
Many operators in Western Europe have already implemented price increases for their fixed and mobile services or plan to do so in the future,...
The value of spectrum in the 26GHz band is dependent upon many factors that are specific to individual operators. mmWave spectrum has the potential...
