High single-digit inflation is an unfamiliar situation in many of the countries that are currently affected. Operators lack recent experience in...

TELUS is active in the consumer digital healthcare market in Canada and provides two key consumer-facing services, TELUS Health MyCare and TELUS...

This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Europe and the USA, as well as...

In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...

This article outlines some of the measures that converged operators can take to halt the progress of standalone fixed broadband...

The number of fixed operators that offer mobile services has increased in most countries in Europe. However, the fixed broadband market share of...

BT Group announced on 27 April 2022 that it will make EE its flagship consumer brand. This article explores the reasons for this move and the...

This report provides an analysis of the trends in device adoption among smartphone users in developed Asia–Pacific. It uses consumer survey...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in developed...

The gaming segment is sizeable and fixed broadband operators need to find ways to cater to it. This article draws on our annual consumer survey...