WhatsApp is one of the most popular communication platform in many countries, approaching the ubiquity of SMS in countries such as Italy. The...

Many mobile operators that launched fixed services have struggled to gain customers. Fixed customers have low churn rates. The common strategy of...

Customers who take fixed and mobile telecoms services in a bundle have the highest spending and lowest churn of all customers. The challenge for...

Reports emerged in November 2024 that AT&T plans to shut down its NB-IoT network in 2025. This article explores AT&T’s motivation for...

This profile assesses Google Cloud’s approach to cloud sovereignty, in the context of the telecoms...

The expanding implementation of in-orbit services (IoS) is reshaping the satellite industry, particularly in terms of satellite life extension to...

Some enterprises are willing to pay the high costs of a dedicated private network, but others would prefer a cheaper solution. Hybrid networks can...

Generative AI (GenAI) has the potential to boost the efficiency of assurance systems within communications service providers' (CSPs') operations....

This profile assesses Vodafone’s strategy in the UCaaS market and discusses implications for other...

This profile assesses Optiva's offering in the monetisation platforms...