Milo is based in the London office. Before joining Analysys Mason, he was a data management consultant, gaining technical experience in Python and SQL. He has also worked in political campaigns, both for a consultancy and a start-up. He has a degree...
Overview This programme focuses on the automation of customer interactions. This includes contact management (virtual assistants, automated call centres and automated customer value management), customer journey management (quote to cash and issue to...
The enterprise market presents a large opportunity for telecoms operators to offer traditional telecoms services, but also provides plenty of opportunity for operators to expand into new markets. IoT is just one example of where operators are earning...
Clara is a Director at Analysys Mason. Since joining the company in 2012, Clara has worked across different sectors, including banking, utilities and telecoms, with a strong focus on cloud migrations and large scale IT transformations in the...
Clarissa is a Senior Consultant in the Transformation and Value Creation practice at Analysys Mason. She specialises in supporting large-scale transformation programmes, with a particular focus on operational excellence, programme mobilisation and...
This tracker provides an overview of the telecoms software products/solutions offered by vendors in the...
Fixed connectivity is a vital part of operators’ ambitions in the enterprise market, but differentiation is hard to achieve. This report...
Our client wanted to optimise their product portfolio and required an in-depth understanding of the business security...
NSR’s newly released Space Traffic Study report finds that the amount of data to/from space will reach more than 500 exabytes of information from...
Governments worldwide are seeking to connect underserved and hard-to-reach citizens in rural areas. This will bring significant opportunities to...
