This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...

This survey report examines consumer interest in satellite-based, direct-to-device messaging services beyond terrestrial network...

Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

This report by Analysys Mason, commissioned by Google, explores how the broadband ecosystem has developed in the Asia-Pacific region over the past 15...

Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 83 countries around the...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This report assesses 29 CSPs across 10 countries in APAC and highlights important trends in digital...

There is a growing need for MNOs to upgrade the cell site connections to fibre as cellular data traffic increases. This tracker presents data on the...