Operators worldwide must consider the benefits (lower churn) and risks (lower margins) of launching fixed–mobile convergence bundles. This...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

This dataset summarises the most relevant streaming video customer experience KPIs for major streaming video services in 19 countries based on...

Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 83 countries around the...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...