Customers who take fixed and mobile telecoms services in a bundle have the highest spending and lowest churn of all customers. The challenge for...

SK Telecom’s current core business looks similar to that of many other telecoms operators, but rather than accept tepid growth rates, SK...

This short slide deck outlines the topics that our Consumer Services and Business Services research teams will focus on during...

AT&T has announced that it will continue to focus on fibre, mobility and fixed–mobile convergence (FMC) in the consumer market during its...

This article outlines the topics that will affect the consumer services market in 2025. It covers new areas including pricing strategy, approaches to...

This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...

This report examines the strategies that ten telecoms operators are taking as part of selling fixed–mobile convergence (FMC) services to...

Digi’s performance is one of the hidden success stories in the European telecoms market. This article explores Digi’s strategy, its...

In August 2024, Analysys Mason completed the primary stage of its annual consumer survey. This short piece summarises some of the initial...

Verizon agreed, on 5 September 2024, to buy Frontier for an enterprise value of USD20 billion, including Frontier’s USD11 billion debt. The...