Operators looking to increase mobile revenue growth should consider D2D services. Our survey of 19 500 consumers worldwide identifies willingness to...

Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...

Vehicles are becoming increasingly connected and satellite-enabled safety services are gaining strong consumer interest, yet willingness to pay for...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries worldwide, based on primary...

Operators are seeking new services and features to enhance their mobile propositions. This tracker provides insights into mobile plans worldwide and...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries worldwide, based on primary...