Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...
Caroline Gabriel engages in a wide-ranging discussion with Rupert Wood about trends in telecoms...
Caleb is an Associate Consultant based in our Manchester office. He previously worked as an analyst at the Bank of New York Mellon, supporting the settlements of client transactions and driving efficiency among internal operating teams. Caleb holds a...
Overview This programme examines how mobile service providers can monetise and grow demand for connectivity services. It provides best practices, actionable recommendations and practical suggestions on how to differentiate mobile offerings with new...
Starlink is the most disruptive force in the satellite market today. However, attributing its success solely to its operation from the low-Earth...
Operators are increasingly focusing on home Wi-Fi services to avoid price-based competition and improve customer...
No, 5G is not the end of the road. In fact, 6G is closer than one might think with standardization efforts starting around 2027 and early...
The digital world brings great opportunities, but it is not accessible to all. To address this digital divide, new EU legislation (EAA) aims to...
The COVID-19 pandemic has reinforced our dependence on broadband infrastructure. Millions of people around the world have lived through lockdowns,...
Recently, NASA announced the 24th signatory of the Artemis Accords, and opened a new office to review and direct exploration activities coordinated...
