This report explores the challenges that communications service providers (CSPs) will face in accelerating their data-driven initiatives such as...

Discover our forecasts for operator spending on service design and orchestration products and related services for 2025–2030. This report...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

Overview This programme examines how mobile service providers can monetise and grow demand for connectivity services. It provides best practices, actionable recommendations and practical suggestions on how to differentiate mobile offerings with new...

Caleb is an Associate Consultant based in our Manchester office. He previously worked as an analyst at the Bank of New York Mellon, supporting the settlements of client transactions and driving efficiency among internal operating teams. Caleb holds a...

Artificial intelligence's (AI’s) surge is reshaping data centres, fuelling GPUaaS innovators such as CoreWeave. But as opportunity knocks, so...

With NIS2 implementation stalling in many EU countries and enforcement pressure mounting, companies face growing uncertainty — but the...

Telecoms operators worldwide have faced a period of rapidly rising operating costs due to increasing inflation, which has negatively impacted their...

The trend for many commercial enterprises is to develop more-agile strategies that use cloud and over-the-top (OTT) services and adopt an...