Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

This article outlines the topics that will affect the consumer services market in 2025. It covers new areas including pricing strategy, approaches to...

Fibre-to-the-room (FTTR) technology extends fibre-optic connections directly to individual rooms within a home or building, providing ultra-fast...

Caroline Gabriel and Tom Rebbeck discuss the state of the 5G market, based on questions submitted by our subscribers. They talk through the current...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

Analysys Mason’s consumer survey covering 18 500 respondents in 18 countries showed that a small proportion of customers in every country will...

5G was supposed to help operators reinvigorate a declining mobile market, especially through the development of new services. Instead, 5G added...

The ‘more-for-more’ approach is an important part of mobile operators’ revenue growth strategies but the relationship between...

We monitor the pricing details of more than 80 operators' SIM-only mobile handset contract plans in 16 countries...

We explore the take-up of Amazon Prime Video, Disney+, Netflix and other streaming video services, their relative success and market share, how happy...