This dataset summarises the most-relevant pay-TV customer experience KPIs for major operators in 18 countries based on primary...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report uses the results of our consumer survey to provide an analysis of handset replacement cycles in 18...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

5G services have been launched in most countries in Europe. Increasing coverage of 5G networks, and more-affordable 5G-ready handsets are rapidly...

There is a growing need for MNOs to upgrade the cell site connections to fibre as cellular data traffic increases. This tracker presents data on the...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...