COVID-19 will cause economic hardship for years to come. Telecoms operators have a role to play by supporting the tracking of infected subscribers,...
Operators are increasingly focusing on home Wi-Fi services to avoid price-based competition and improve customer...
The share of consumers on unlimited data plans is increasing which limits operators' ability to increase ARPU. This article explores how Verizon is...
Operators in Central and Eastern Europe will migrate DSL users to FTTP so they can realise operational cost savings, remain competitive and offer...
Performance monitoring tools and systems (such as probes) will play a critical role in determining CSPs’ ability to create and deliver new 5G,...
VMware announced new solutions and partnerships that could support operators’ B2B services at its Explore Europe event in November...
CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...
Customer churn and loyalty are key issues for telecoms operators; gamification can help to resolve...
MNOs are looking for new sources of revenue as the telecoms industry matures. They had hoped that 5G would help them to drive ARPU growth, but this...
Digital transformation is driving enterprises to use high numbers of distributed private and public clouds. Enterprises must navigate an increasingly...