Operators have struggled to break into the consumer IoT market due to the presence of non-cellular alternatives and the slow development of the LPWA...
Operators have been launching digital service initiatives in verticals such as digital advertising and marketing, digital education, digital...
Interest in IoT and private networks at Mobile World Congress 2023 followed the trend that developed in 2022: private networks (and private 5G in...
The USA has some of the most expensive telecoms services in the world. The results from our recent consumer survey suggest that these prices may be...
Many consumer divisions have seen revenue erode, in real terms, for the past 10 years. Business division revenue has held up much better. This...
This article outlines some of the initiatives that operators have put in place to help realise their own and their customers’ aspirations for...
Customer churn and loyalty are key issues for telecoms operators; gamification can help to resolve...
Operators worldwide have been decommissioning, or are planning to decommission, their legacy wireless and fixed network assets due to a decline in...
Service assurance needs to be upgraded to ensure that networks and their associated services deliver the performance required within contracts and...
Most SMEs are concerned about cyber security, but not actively taking adequate steps to protect themselves from cyber threats. There is a strong...