SaaS deployments in the OSS/BSS markets will grow rapidly, accounting for 22% of revenue by 2027

Analysys Mason’s latest SaaS forecast indicates that the global SaaS market will grow strongly between 2022 and 2027. This growth will largely be driven by an increasing number of software-as-a-service (SaaS) deployments in the business support services (BSS) space, with the adoption of operation support services (OSS) lagging behind despite strong growth. SaaS will account for 22% of OSS/BSS revenue by 2027, which is equivalent to a CAGR of 18% over the forecast period. The growth of SaaS-related revenue will be driven by a shift to cloud-native networks, as well as the need to improve the time-to-market for new deployments and increase the productivity of internal IT staff.