SaaS is a delivery option for CSPs that are transforming their business and operations support systems
25 February 2022 | Research
Article | PDF (3 pages) | Automated Assurance| Monetisation Platforms| Service Design and Orchestration| Network Automation and Orchestration| Customer Engagement
The practice of virtualising the network is leading to more complex operational processes, which will increase costs for communications service providers (CSPs). As a result, CSPs must consider new ways of controlling costs and simplifying operations. SaaS take-up for BSS and OSS transformation has been limited. This article assesses the reasons for this and why it might change.