SaaS is a delivery option for CSPs that are transforming their business and operations support systems
25 February 2022 | Research
Article | PDF (3 pages) | Automated Assurance| Monetisation Platforms| Service Design and Orchestration| Network Automation and Orchestration| Customer Engagement
"The SaaS delivery model is likely to be more popular for BSS than for OSS, but attitudes to applying SaaS to both are changing."
The practice of virtualising the network is leading to more complex operational processes, which will increase costs for communications service providers (CSPs). As a result, CSPs must consider new ways of controlling costs and simplifying operations. SaaS take-up for BSS and OSS transformation has been limited. This article assesses the reasons for this and why it might change.