Amdocs: service design and orchestration

Amdocs’s new agentic offering has reinforced its role as an OSS and closed-loop orchestration vendor providing AI agents for cross-operational workflows. The company is repositioning its OSS and orchestration portfolio towards a platform mode through aOS, with the Cognitive Core as the AI execution layer sitting across BSS, OSS and network domains.

Information included in this report

• Overview of Amdocs’s strategy in the service design and orchestration market
• Analysis of this strategy, including strengths and weaknesses