NEC/Netcracker: customer engagement

01 August 2022 | Research

Michelle Lam

Company profile | PPTX and PDF (2 slides) | Customer Engagement| Telecoms Software Market Shares


NEC/Netcracker’s customer engagement offering is designed to help communications service providers (CSPs) to enhance their customer experience throughout the entire customer journey and service lifecycle. The company is focused on using a modular, cloud-native and digital-first approach to enable highly personalised, dynamic, AI-driven customer experiences.

Information included in this profile

  • Strategy overview
  • Analysis of NEC/Netcracker, including strengths and weaknesses


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