Oracle: customer engagement

04 August 2025 |

Dennisa Nichiforov | Patrick Serberis

Company profile | PPTX and PDF (2 slides) | Customer Engagement| Applications Data and Strategies


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Oracle has revamped its customer experience strategy by introducing its Digital Business Experience solution which eases multi-vendor complexity and extended automation capabilities.

Information included in this profile

  • Strategy overview
  • Analysis of Oracle, including strengths and weaknesses

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Author

Dennisa Nichiforov

Principal Analyst

Patrick Serberis

Research Analyst

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