Tata Consultancy Services: customer engagement
01 August 2022 |
Company profile | PPTX and PDF (2 slides) | Customer Engagement| Applications Data and Strategies
Tata Consultancy Services (TCS) is extending its HOBS portfolio to deliver a rich customer experience. The company is moving towards adopting experience-centric architecture based on modular platform ecosystems with orchestration capabilities.
Information included in this profile
- Strategy overview
- Analysis of TCS, including strengths and weaknesses
USD499
Log in to check if this content is included in your content subscription.
Author
Michelle Lam
Senior AnalystRelated items
Strategy report
Transforming the billing experience with AI
Market share report
Network automation and orchestration: worldwide market shares 2024
Article
Hyper-automation can re-energise revenue growth, but only if operators look beyond mere cost reduction