Fixed broadband churn metrics 2Q 2024
This data set covers the reported monthly fixed broadband churn metrics at an operator and national level. Most metrics refer to retail operator churn. Some metrics refer to wholesale network churn and this is made clear in the description of the metric.
Operators’ reporting of churn metrics can be inconsistent. Where operators have previously reported churn metrics but have since changed their reporting methods, the related rows are shaded in grey to indicate that this data is not currently updated due to a lack of data for the latest time period.
Geographical coverage
Fixed broadband churn metrics for either the latest full year (2023) or quarter (2Q 2024) are available for the countries listed below.
| Region | Countries |
|---|---|
| Western Europe (WE) | Belgium, Israel, Italy, Netherlands, Norway, Spain, Switzerland, UK |
| Central and Eastern Europe (CEE) | Turkey |
| Developed Asia–Pacific (DVAP) | No operators reported in the latest period |
| Emerging Asia–Pacific (EMAP) | Philippines |
| North America (NA) | Canada, USA |
| Latin America (LATAM) | Argentina, Mexico |
| Sub-Saharan Africa (SSA) | No operators reported in the latest period |
Historical broadband churn metrics are also available for the following countries, but operators have not reported results recently.
| Region | Countries |
|---|---|
| Western Europe (WE) | Germany, Greece, Sweden |
| Central and Eastern Europe (CEE) | Armenia, Estonia, Georgia, Hungary, Poland, Russia |
| Developed Asia–Pacific (DVAP) | Australia, Hong Kong, Japan, New Zealand, Singapore, Taiwan |
| Emerging Asia–Pacific (EMAP) | China, India, Indonesia, Pakistan |
| Latin America (LATAM) | Brazil, Chile, Colombia, Panama, Peru |
| Sub-Saharan Africa (SSA) | South Africa |
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