Third-party communication apps and RCS deployments tracker 2Q 2023

18 July 2023 | Research

Ben Taylor

Tracker | Future Comms

"Operators are upgrading the feature set of their communication services to compete with the growing list of third-party (OTT) messaging apps."


Analysys Mason's Third-party communication apps and RCS deployments tracker helps you to keep pace with changes in the rapidly-evolving communication services sector. We track over-the-top (OTT) communications services (such as WhatsApp Messenger and LINE) and operator IP-based messaging apps (such as rich communications services (RCS)).

For each service, we collate publicly available data on pricing (where applicable), features and adoption.

Data coverage

This tracker provides information about pricing, coverage, features and take-up for:

  • RCS deployments
  • third-party OTT communications services (such as Telegram, LINE and WhatsApp Messenger).

The tracker contains the data that was previously in the Next-generation communication services tracker.

Geographical coverage

The tracker includes worldwide data, which can be filtered into the following eight regions.

  • North America
  • Western Europe
  • Central and Eastern Europe
  • Developed Asia–Pacific
  • Emerging Asia–Pacific
  • Latin America
  • Middle East and North Africa
  • Sub-Saharan Africa


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Analysys Mason tracks and analyses changing telecoms metrics.

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