Operator business services: Canada forecast 2020–2025

12 April 2021 | Research

Catherine Hammond

Forecast report | PPTX and PDF (16 slides); Excel | SME Services| Enterprise Services

"Over-the-top services such as SD-WAN and unified communications may provide the best opportunity for challenger operators to gain business market share."


This report provides an outlook on the telecoms and ICT services market in Canada for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report and the associated data annex provide:

  • forecasts for operator services to micro, small and medium-sized enterprises (MSMEs) and large enterprises including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services
  • quantification of revenue, the number of connections or users and ARPU for each service and each business segment (micro, small, medium and large)
  • an estimate of the total market fo ICT services addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).

It also provides short profiles of operators that are active in the Canadian business market including Allstream, Bell Canada, Eastlink, Rogers Communications, SaskTel, Shaw Communications, TekSavvy, TELUS, ThinkTel, Videotron and Xplorenet.


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Business-related content for key countries

In addition to its topic coverage, Analysys Mason's Operator Business Services and IoT programmes provide a range of articles that comment on the strategies of individual operators, as well as country-specific survey and forecast reports.

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