Operator business services: UK forecast 2021–2026

25 April 2022 | Research

Catherine Hammond

Forecast report | PPTX and PDF (19 slides); Excel | SME Strategies| Large Enterprise Strategies


"ICT services will play a crucial role in operators’ ability to drive overall business revenue growth in the UK."

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This report provides an outlook on the telecoms and ICT services market in the UK for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report and the associated data annex provide:

  • forecasts for operator services to micro, small, medium-sized and large enterprises
  • quantification of revenue, the number of connections or users and ARPU for each service and each business segment (micro, small, medium and large)
  • an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, businesses and sites within each segment (note that we include entities in the government and public sectors).

It also provides short profiles of operators that are active in the business telecoms market in the UK, including BT, Colt, Daisy Group, Gamma, Sky, TalkTalk, Three UK, Virgin Media O2 and Vodafone.

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Coverage

Geographical coverage

 

Services

Countries modelled

  • UK
 

Mobile

  • Handset voice
  • Handset messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
  • Pay TV
 

ICT

  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

 

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Business-related content for key countries

In addition to its topic coverage, Analysys Mason's Operator Business Services and IoT programmes provide a range of articles that comment on the strategies of individual operators, as well as country-specific survey and forecast reports.

Read more