SMB IT spending forecast report: a new beginning

15 August 2023 | SMB IT

Li Lin | Karthik Pannala

Report | PDF (14 slides)


This report provides the latest insights into small and medium-sized business (SMB) IT spending from Analysys Mason's SMB Technology Forecaster and covers a 5-year period. Vendors and operators can use this report to assess and respond to the changing demands in the SMB market and to inform their marketing campaigns and other strategic initiatives.

As we look towards the future, it is clear that SMBs will continue to adapt their behaviours and IT priorities in response to the ever-changing business and macro environments. We expect to see more emphasis on implementing effective solutions to drive greater business continuity and growth in the forecast period. 

Our latest 5-year forecast report provides valuable insights for vendors and telecoms operators, highlighting the shifting SMB IT market. This report answers the following questions.

  • What is the total SMB spend on IT services and how will SMBs’ spending change in the future?
  • How does SMB IT spending vary by solution category and SMB size?
  • Which IT categories will emerge as winners or losers?
  • What are SMBs’ priorities in relation to routes to the market? 



SMB IT spending forecast report: a new beginning

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Li Lin

Senior Analyst

Karthik Pannala

Principal Analyst