Service management and orchestration: worldwide forecast 2023–2028

08 March 2024 | Research

Alex Bilyi

Forecast report | PPTX and PDF (10 slides); Excel | Service Design and Orchestration

"CSPs' spending on service management and orchestration systems and services will grow at a CAGR of 45.9% during the forecast period as they accelerate deployments of Open RAN."


This report provides forecasts for communications service provider (CSP) spending on service management and orchestration (SMO) solutions and related services for 2023–2028. The report also provides recommendations for vendors and CSPs.

This forecast report and the accompanying data annex provide:

  • a detailed, 6-year worldwide forecast for spending in the service management and orchestration market, split into:
    • two delivery types: product-related and professional services (PS)
    • four telecoms services: mobile, IoT, consumer fixed and business fixed
    • eight geographical regions: Central and Eastern Europe (CEE), developed Asia–Pacific (DVAP), emerging Asia–Pacific (EMAP), Latin America (LATAM), the Middle East and North Africa (MENA), North America (NA), Sub-Saharan Africa (SSA) and Western Europe (WE)
  • an examination of the key market drivers and how they will affect spending during the forecast period
  • analysis of the business environment and regional dynamics that will influence the service design and orchestration market
  • a detailed market definition
  • recommendations for CSPs and vendors.


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