SMB IT spending: 5-year priorities, insights and opportunities

This report provides insights into small and medium-sized business (SMB) IT spending from the Analysys Mason SMB Technology Forecaster and covers a 5-year period. Vendors and operators can use this report to assess and respond to the changing demands in the SMB market and to inform their marketing campaigns and other strategic initiatives.

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We are quantifying and forecasting the changes to the IT environment as SMBs go back to business with a focus on future spending and opportunities.

This report is updated twice a year. We welcome questions and discussion on our assumptions and outlook.

Key questions answered in this report

• What is the total SMB spend on IT services and how will SMB’s spending change in the future?
• How does SMB IT spending vary by solution category and SMB size?
• How will SMBs’ adoption of IT services change in the next few years as businesses recover from the COVID-19 pandemic?
• How can IT vendors assist their SMB customers to thrive in the post-pandemic world?