AIOps: supporting operations of CSPs’ IT and network environments

Network and IT management is becoming increasingly complex, especially with the transition to cloud-native environments. Communications service providers (CSPs) can use AIOps to simplify how network and IT environments are managed.

Information included in this report

• a definition of AIOps
• insights into how CSPs can benefit from AIOps
• insights into the changes that CSPs need to make to implement AIOps and how CSPs can ensure that their use of AIOps is effective.