How CSPs can use partners’ digital management ecosystems to expand B2B2X and B2B offerings

Communications service providers (CSPs) want to use digital ecosystems and marketplaces to expand B2B and B2B2x services and drive revenue growth, but their operations and monetisation systems were never designed for external users or partner ecosystems.

Information included in this report

• A explanation of the major challenges that operators face when trying to compete in 5G and other connected solutions markets
• A three-step approach for transitioning from vertically-integrated operations to platform- and partner-based solution models
• Examples of vendor-provided digital marketplace platforms, their features, and relevant customer use cases

Companies included in short case studies

• Amdocs
• Bango
• BeyondNow
• CSG
• Netcracker