How CSPs can use partners’ digital management ecosystems to expand B2B2X and B2B offerings
05 July 2023 | Research
Strategy report | PPTX and PDF (11 slides) | Monetisation Platforms
“CSPs need to drive new revenue growth and many think solutions markets will get them there, but few are equipped to compete with ecosystem-based solutions that are delivered through a digital marketplace.”
Communications service providers (CSPs) want to use digital ecosystems and marketplaces to expand B2B and B2B2x services and drive revenue growth, but their operations and monetisation systems were never designed for external users or partner ecosystems.
Information included in this report
- A explanation of the major challenges that operators face when trying to compete in 5G and other connected solutions markets
- A three-step approach for transitioning from vertically-integrated operations to platform- and partner-based solution models
- Examples of vendor-provided digital marketplace platforms, their features, and relevant customer use cases
Companies included in short case studies
- Amdocs
- Bango
- BeyondNow
- CSG
- Netcracker
Author
Justin van der Lande
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