Telecoms operators should prioritise catalogue modernisation for agility and AI

19 October 2026 | Research

Dennisa Nichiforov

Strategy report | PPTX and PDF | Customer Engagement


"Operators that treat modernisation as an ongoing discipline, not a one-off project, will be best positioned to capitalise on AI."

Telecoms operators are under growing pressure to launch digital, enterprise and partner-led services faster, but many are held back by fragmented product and technical catalogues built around legacy siloes. Catalogue complexity has become a structural constraint on commercial agility and operational efficiency as portfolios expand and AI ambitions grow.

Information included in this report

  • The root causes of catalogue fragmentation and why governance failures matter more than technology gaps
  • A practical framework for federation, continuous rationalisation and the evolution towards executable catalogue control planes
  • Clear recommendations on where AI can add near-term value to catalogue operations
  • Analysis of vendor positioning and operator experience to help readers prioritise modernisation investments

USD2199

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Author

Dennisa Nichiforov

Principal Analyst