Systems integration services for enterprises: effective strategies for telecoms operators

05 October 2026 | Research

Catherine Hammond

Video | MP4; PDF | Enterprise Services


abstract image of a city

Enterprise demand for end-to-end ICT solutions is opening up new revenue opportunities for telecoms operators in systems integration (SI) and managed services. While this is not an easy market, operators can adopt a range of promising strategies to maximise the value from their investments.

This video presentation draws on a series of interviews and case studies of operators active in the SI market. It discusses:

  • why operators should invest in SI capabilities
  • the ways in which SI capabilities can add value to an operator’s overall enterprise proposition
  • how operators can differentiate from specialist systems integrators
  • strategies to increase the share of revenue from recurring managed services.

USD1099

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Author

Catherine Hammond

Research Director