The Operational Applications research practice emphasises software and related services that are unique to the telecoms industry. Almost USD100 billion is spent annually on telecoms applications. These applications include traditional BSS and OSS but are increasingly related to virtual networks and orchestration. Cloud and 5G are driving many new requirements, but operational efficiency and agility are also big benefits of investing in telecoms applications.

Practice head Justin van der Lande

Justin van der Lande Research Director

Operational Applications research programmes

Applications Data and Strategies Automated Assurance Customer Engagement Monetisation Platforms Network Automation and Orchestration Service Design and Orchestration

Latest Applications research

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Research
19 February 2026 Research and Insights

Podcast

Analysys Mason’s research topics for 2026
17 February 2026 Research and Insights

Perspective

Unlocking the power of AI to improve customer experience
06 February 2026 Research and Insights

Article

Operators are accelerating quantum-technology adoption through expanded partnerships and early commercial deployments

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