The Operational Applications research practice emphasises software and related services that are unique to the telecoms industry. Almost USD100 billion is spent annually on telecoms applications. These applications include traditional BSS and OSS but are increasingly related to virtual networks and orchestration. Cloud and 5G are driving many new requirements, but operational efficiency and agility are also big benefits of investing in telecoms applications.

Practice head Justin van der Lande

Justin van der Lande Research Director

Operational Applications research programmes

Applications Data and Strategies Automated Assurance Customer Engagement Monetisation Platforms Network Automation and Orchestration Service Design and Orchestration

Latest Applications research

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14 January 2026 Research and Insights

Tracker

Telecoms operator quantum technologies partnership tracker 2025
08 January 2026 Research and Insights

Strategy report

Operator strategies for Level 4 autonomous networking at the RAN management layer
29 December 2025 Research and Insights

Tracker

Operational applications M&A tracker 2025

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