In Telecoms Software research we evaluate the way communications service providers (CSPs)/network operators use software to enable services and support their operations. These software systems include OSS, BSS, NMS, SDP and other software that CSPs use to optimise their operations and deliver communications services. Our research breaks each of these areas down to specific application areas where CSPs actually deploy operational systems.
We are uniquely focused on the telecoms, media and technology (TMT) industry, with the largest and most experienced team in telecoms software research.
We evaluate methods in telecoms software and the factors that are driving change. These evaluations are delivered in programmes that:
- evaluate strategic drivers
- evaluate specific application areas
- pull together aggregate numeric measures.
Every programme combines analysis of CSPs' business factors along with numeric measures.
Our programmes help CSPs, suppliers and investors understand how changing factors in the telecoms software industry create challenges and opportunities from their perspective.
We also provide customised research that helps CSPs with targeted strategy evaluations, helps vendors evaluate and profit from market opportunities, and helps investors evaluate investment values.
Latest from the knowledge centre
Metaswitch Networks announced its acquisition of OpenCloud, a UK-based specialist independent software vendor that has more than 60 CSP customers worldwide, on 15 February 2017 for an undisclosed sum. This comment examines the rationale and the key implications of the acquisition.
Analysys Mason has conducted multiple surveys and interviews with communications service providers worldwide as part of our ongoing research into the progress of their transformations into digital service providers. The Digital eXperience Index for assessing customer engagement capabilities will help communications service providers measure their progress in designing operations to improve digital experience, which is key to becoming digital service providers.
The introduction of NFV/SDN will create new service assurance (SA) requirements that existing products cannot easily fulfil. These needs will drive product and service growth in the SA market for virtual networks (vNGN-SA) from USD52 million in 2015 to USD787 million in 2020.