Telecoms software and networks

In Telecoms Software research we evaluate the way communications service providers (CSPs)/network operators use software to enable services and support their operations. These software systems include OSS, BSS, NMS, SDP and other software that CSPs use to optimise their operations and deliver communications services. Our research breaks each of these areas down to specific application areas where CSPs actually deploy operational systems.

We are uniquely focused on the telecoms, media and technology (TMT) industry, with the largest and most experienced team in telecoms software research.

We evaluate methods in telecoms software and the factors that are driving change. These evaluations are delivered in programmes that:  

  • evaluate strategic drivers
  • evaluate specific application areas 
  • pull together aggregate numeric measures.

Every programme combines analysis of CSPs' business factors along with numeric measures.

Our programmes help CSPs, suppliers and investors understand how changing factors in the telecoms software industry create challenges and opportunities from their perspective.

We also provide customised research that helps CSPs with targeted strategy evaluations, helps vendors evaluate and profit from market opportunities, and helps investors evaluate investment values.

Latest from the knowledge centre More articles

  • Nokia Networks: analytics software systems

    Nokia Networks is a global provider of big data solutions spanning multiple business lines such as CEM, real-time network analysis, marketing and digital assistant. Nokia's analytics portfolio is underpinned by Nokia AVA, a platform that leverages a centralised big data collection, and is powered by extreme automation, virtualized delivery and intelligent analytics.

    Read more
  • Vlocity: customer care

    Vlocity is a software vendor that provides cloud-native customer care and commerce solutions to the telecoms industry. This company profile provides an overview of its financials and products, and an analysis of its strengths, weaknesses, opportunities and threats in the customer care market.

    Read more
  • Nokia Networks: next-generation wireless

    Nokia Networks is a telecoms specialist and a provider of end–to-end wireless solutions to customers worldwide. This company profile provides an overview of its financials and products, and an analysis of its strengths, weaknesses, opportunities and threats in the wireless market.

    Read more