Telecoms software and networks

In Telecoms Software research we evaluate the way communications service providers (CSPs)/network operators use software to enable services and support their operations. These software systems include OSS, BSS, NMS, SDP and other software that CSPs use to optimise their operations and deliver communications services. Our research breaks each of these areas down to specific application areas where CSPs actually deploy operational systems.

We are uniquely focused on the telecoms, media and technology (TMT) industry, with the largest and most experienced team in telecoms software research.

We evaluate methods in telecoms software and the factors that are driving change. These evaluations are delivered in programmes that:  

  • evaluate strategic drivers
  • evaluate specific application areas 
  • pull together aggregate numeric measures.

Every programme combines analysis of CSPs' business factors along with numeric measures.

Our programmes help CSPs, suppliers and investors understand how changing factors in the telecoms software industry create challenges and opportunities from their perspective.

We also provide customised research that helps CSPs with targeted strategy evaluations, helps vendors evaluate and profit from market opportunities, and helps investors evaluate investment values.

Latest from the knowledge centre More articles

  • Digitalization reshaping operations: a new digital operational model for the future

    Software is disrupting nearly every industry, fundamentally reshaping the business models, changing the competitive landscape, and forever altering customer expectations. This report assesses what communications service providers (CSPs) must do to keep up with highly successful digital companies.

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  • Windstream: intelligent multi-layer/multi-domain network automation with SDN

    Operational efficiency and customer experience are crucial to Windstream's success, but its heterogeneous network footprint can make network service provisioning and device configuration complex and costly. This case study analyses Windstream's decision to build an SDN-based programmable network with Ciena's Blue Planet Platform and the results it has achieved.

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  • Nokia: Smart Plan Suite

    Nokia Networks is a global provider of mobile telecoms equipment, software and related services. This profile focuses on Nokia’s Smart Plan Suite (SPS). Nokia re-entered the BSS space with its acquisition of Alcatel-Lucent in 2015. Since then, Nokia has acquired Comptel, which is a BSS and OSS vendor, further building up its BSS portfolio. Nokia has over 200 communications service provider (CSP) customers using products from its monetisation portfolio and it supports over 1 billion users worldwide.

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