Telecoms software and networks

In Telecoms Software research we evaluate the way communications service providers (CSPs)/network operators use software to enable services and support their operations. These software systems include OSS, BSS, NMS, SDP and other software that CSPs use to optimise their operations and deliver communications services. Our research breaks each of these areas down to specific application areas where CSPs actually deploy operational systems.

We are uniquely focused on the telecoms, media and technology (TMT) industry, with the largest and most experienced team in telecoms software research.

We evaluate methods in telecoms software and the factors that are driving change. These evaluations are delivered in programmes that:  

  • evaluate strategic drivers
  • evaluate specific application areas 
  • pull together aggregate numeric measures.

Every programme combines analysis of CSPs' business factors along with numeric measures.

Our programmes help CSPs, suppliers and investors understand how changing factors in the telecoms software industry create challenges and opportunities from their perspective.

We also provide customised research that helps CSPs with targeted strategy evaluations, helps vendors evaluate and profit from market opportunities, and helps investors evaluate investment values.

Latest from the knowledge centre More articles

  • NEC/Netcracker: cloud-native architecture

    Netcracker, a wholly owned subsidiary of NEC, provides software solutions to communications service providers (CSPs) worldwide, and was one of the largest independent providers of OSS software before its acquisition by NEC in 2008. 

    Read more
  • CSP adoption of SaaS-based solutions: an increasing focus on agility and cost is driving acceptance

    SaaS-based models are gaining ground within CSPs for specific application types, driven by the increasing focus on cost and agility. SaaS delivery models, where the licensing fees are spread over a number of years and are based on demand, are often cheaper than traditional on-premises business models. SaaS is frequently applied to new deployments, particularly as CSPs push into digital transformation.

    Read more
  • Telefónica's end-to-end digitalisation: a radical approach to business transformation

    Telefónica's end-to-end digitalisation programme includes a complete revamp of its IT infrastructure across multiple opcos at a scale that is without precedence among large communications service provider (CSP) transformations. Telefónica has thus far been able to successfully contain the fallout from such a complex project and to maintain momentum, with the benefits from the programme already starting to materialise.

    Read more