Acquisition activity in the customer engagement segment has remained relatively stable, with the exception of a spike in the number of acquisitions...

Oracle revealed its new AI Agent Studio at its recent analyst summit. This platform provides customers with direct access to generative AI (GenAI)...

Operators are increasingly using AI technologies to enhance their operations and service offerings. This report assesses the key trends in...

Telecoms operators are embracing AI for smarter networks, but this is not currently translating into the revenue boost that they desperately need....

ServiceNow has acquired logik.ai – a robust, artificial intelligence (AI)-powered configure, price, quote (CPQ) platform – with the...

FutureNet World 2025 showcased how next-generation OSS and AI are transforming the telecoms industry. Many discussions centred on the ability of...

Customer engagement solutions are increasingly incorporating copilots. The next step is to introduce autonomous agents, known as agentic AI, to...

This tracker provides an overview of the telecoms software products/solutions offered by vendors in the...

This tracker provides a list of products and solutions from vendors in the customer engagement...

This report highlights the recent trends from the Earth observation (EO) industry using information gathered in Analysys Mason's Earth...