Our latest consumer survey shows that Telekom continues to lead Germany’s telecoms market by a wide margin on satisfaction. This report...

Australia’s fixed broadband customers are moving rapidly to higher speed tiers, but experiences continue to vary by access technology and...

Multigig broadband is now mainstream, but the speed premium is eroding fast. This report benchmarks 594 tariffs across 63 operators in 16 countries,...

This report provides detailed 5-year forecasts for the adoption of pay-TV and streaming video services in South Africa. It includes data on key...

This dataset summarises the most relevant streaming video customer experience KPIs for major streaming video services in 19 countries worldwide,...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries worldwide, based on primary...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries worldwide, based on primary...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

The fixed broadband market continues to grow. Emerging markets are buoying overall market growth, while developed markets remain dynamic at the...

The pay-TV market is changing rapidly as consumer expectations and greater price competition exert pressure. Our quarterly metrics include market...