Operators play an important and growing role as a retail channel for streaming video services. Our survey of 18 500 consumers indicates that...

This article outlines the topics that will affect the consumer services market in 2025. It covers new areas including pricing strategy, approaches to...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

We explore the take-up of Amazon Prime Video, Disney+, Netflix and other streaming video services, their relative success and market share, how happy...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

Fixed broadband retail revenue will grow at a CAGR of 2.5% over the forecast period driven by increased take-up and coverage of...

Telecoms operators’ role in the smart home market was a major topic of discussion at Network X's industry event, held in Paris in October 2024....

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...